Warranty Policy

24-Month Warranty

Ginour provides comprehensive warranty coverage for your product.

Please provide us with the following information when you contact us so that we can solve your problem ASAP.
1. Product name and order number
2. Videos/photos related to the problem
3. Detailed explanation of the issue you're encountering

Warranty is void under these conditions, product damage caused by Violent or forceful operation
1. Self-assembly/repair
2. Use in extreme temperatures/environments